What is TV Operations?
TV Operations is the team at the forefront of ensuring Sky customers get their channels & content seamlessly. We deal with live services, working closely with Sky Sports & Sky News as well as Sky’s entertainment channels and ensure the channels are delivered to the high quality demanded by Sky’s customers whether they are watching channels on SkyQ, SkyGo or Now TV or are streaming content from the 1000s of titles available via Catch up or Sky Store across all devices.
There are three specific functions in TV Operations. Live Content Delivery is responsible for arranging and bringing in feeds from events happening all over the world as contribution content to Sky’s channels. This ranges from live sports events to breaking news stories. Our Playout department is responsible for putting together the channels and ensuring perfection for our customers closely monitoring the output of all Sky channels and resolving problems when they occur and making necessary corrections to schedules and content. Finally our Platform Control department oversee the safe delivery of Linear & Video on Demand content to customers however and whenever they choose to receive it whether over Satellite or connected devices. Here we detect problems and resolve them to ensure customers get the best service possible.
TV Operations is based in two locations, at our Osterley Headquarters and at our Chilworth site in Hampshire.